The Oak Barrel Company

Terms and Conditions

Terms and Conditions
Last updated: 25 June- 2025
Welcome to The Oak Barrel Company. By accessing or using our website (theoakbarrelcompany.com) and placing an order, you agree to these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By shopping with us or using our site, you agree to be bound by these Terms and Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to place an order. By using our site, you represent that you meet these requirements.

3. Products & Pricing

  • Descriptions: We strive for accuracy in product descriptions, images, and pricing. However, we do not warrant that all content is error-free.
  • Availability: All products are subject to availability. We reserve the right to discontinue items or limit quantities.
  • Pricing Changes: Prices may change at any time without notice. Your order will be charged the price in effect at the time you place it.

4. Orders & Payment

  • Order Acceptance: Receipt of your order confirmation does not guarantee acceptance. We reserve the right to refuse or cancel any order, for example, due to errors or fraud concerns.
  • Payment Methods: We accept major credit/debit cards and other payment options displayed at checkout.
  • Authorization: By providing payment information, you authorize us to charge your method for the total order amount, including taxes and shipping.

5. Shipping & Delivery

  • Please review our Shipping Policy [link] for full details on carriers, scheduling, and damage claims.
  • Estimates Only: Delivery timelines are estimates and not guaranteed. Carriers may experience delays beyond our control.

6. Returns & Exchanges

  • Refer to our Return & Exchange Policy [link] for eligibility, procedures, and fees.
  • Final Sale: Custom-built items and “Sale” or “Clearance” products cannot be returned or exchanged.

7. Intellectual Property

  • All content on the Site—text, graphics, logos, images, and software—is our property or that of our licensors and protected by copyright, trademark, and other laws.
  • You may view and print pages for personal, non-commercial use only. Any other use requires our prior written permission.

8. User Conduct

When using our site, you agree not to:
  • Violate any laws or infringe third-party rights.
  • Upload viruses, malware, or harmful code.
  • Interfere with site operation or security.
  • Harvest or collect personal data of other users.

9. Disclaimers & Limitation of Liability

  • AS-IS: Our products and website are provided “as-is” without warranties of any kind.
  • No Consequential Damages: To the fullest extent allowed by law, we are not liable for indirect, incidental, punitive, or consequential damages arising from your use of our products or site.
  • Maximum Liability: Our total liability to you for any claim related to our products or services will not exceed the purchase price of the item in question.

10. Indemnification

You agree to defend, indemnify, and hold The Oak Barrel Company harmless from any claims, damages, or expenses (including attorneys’ fees) arising from your breach of these Terms or your misuse of the Site or our products.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any dispute will be resolved in a court of competent jurisdiction in Ohio.

12. Severability & Waiver

  • If any provision of these Terms is found invalid, the remaining provisions remain in full force.
  • Our failure to enforce any right does not constitute a waiver of that right.

13. Modifications

We may revise these Terms at any time. The “Last updated” date will reflect changes. Continued use of the Site after revisions constitutes acceptance of the new Terms.

14. Contact Us

For questions about these Terms, please contact:
Thank you for shopping with The Oak Barrel Company. We appreciate your business and your support of sustainable, handcrafted furniture.
SHIPPING

The Oak Barrel Company.com primarily uses LTL (Less than Truckload) carriers. Smaller items are shipped via UPS or FedEx. Shipment of larger items will arrive at your location via semi-trailer and will most likely be delivered on a pallet. Products secured on pallets may require off-loading by hand (or a forklift). Some of our products are heavy, so ensure that you have the assistance of another person and the appropriate equipment to allow for an easier (and safer) unloading process. Prior to delivery, the trucking company will call to arrange a day and time for delivery. It will be necessary for you (or your representative) to be onsite at the time of the delivery to unload the items.

Prompt response to the delivery company (should they contact you) will expedite the delivery of your product. If an item is damaged, DO NOT REFUSE DELIVERY! Instead, please receive the shipment and contact us immediately. Note and describe the damage on the Freight Bill of Lading (the driver will have you sign this document). Please contact us, and our team will file a claim with the shipper and ship a replacement upon notification from the shipper. If you have any shipping questions, please email us.

For all returns, please contact Chris at chris@theoakbarrelcompany.com.
You must report any product errors within 48 hours of receipt. All orders are fully insured by The Oak Barrel Company, LLC. After the materials have left the facility, it is the trucking company’s responsibility to handle them with care.
Damages are rare, but if they occur, sign and mark the problem on the Bill of Lading. DO NOT REFUSE THE DELIVERY and contact The Oak Barrel Company.com immediately. Merchandise that has been altered will not be accepted for return or exchange. Returns will be accepted only if the returned item is sent within 10 business days of the delivery confirmation date. If your return is in like-new condition, you may exchange your item for a different finish or product. A 35% restocking fee will be deducted from the exchange value. If additional costs apply for the price difference, you will be contacted for your payment information. “Custom” orders and “Sale” items are final sales; we do not accept returns. A full refund of the purchase price of the returned item(s), excluding the shipping and 35% restocking fees, will be made promptly upon receiving the merchandise in the same condition in which it was shipped. You must notify The Oak Barrel Company.com of any return so our team will be expecting your package. Returns sent without our prior knowledge will be refused. We do not refund shipping costs or credit card fees. These will be deducted from the total amount of your refund. If you have placed an order online or in-store, you have 3 days to cancel it. If you do not cancel within 3 days, you will be charged a 25% fee for restocking as we are a custom build company and have to order parts to build items. All Custom sales are final.

To process transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We proudly use reclaimed materials in all of our designs.

Barrels vary by the cooperage, size, color and wood grain characteristics may slightly vary. Polyurethane finished wood products are not intended for extended wet weather use. All weather outdoor finish is available. Items made with our outdoor finish are not intended to be stored outside for extended periods of time.

Please contact us with any questions or concerns.