1. Information We Collect

• Personal Information: Name, billing and shipping address, email address, phone number, payment details (credit/debit card information).*
• Order Details: Products purchased, order date, delivery instructions.
• Communication Data: Emails, chat transcripts, and any messages you send us.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referral source (via cookies and similar technologies).

2. How We Use Your Information

• Order Processing: To fulfill purchases, process payments, arrange shipping, and handle returns or exchanges.
• Customer Service: To respond to your inquiries, provide support, and send important updates (order confirmations, shipping notices).
• Marketing & Promotions: With your consent, to send newsletters, product announcements, and promotional offers. You may opt out at any time.
• Site Improvement: To analyze website usage, troubleshoot issues, and improve our design and content.

3. Information Sharing & Disclosure

• Service Providers: We share data with trusted third parties (payment processors, shipping carriers, hosting providers) strictly to perform services on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety, or that of our customers.
• No Selling of Data: We do not sell, rent, or trade your personal information to outside parties for marketing purposes.

4. Cookies & Tracking Technologies

• We use cookies, web beacons, and similar tools to:
  • Remember your login and preferences.
  • Analyze site traffic and customer behavior.
  • Serve relevant content and ads.
• You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

• We implement administrative, technical, and physical safeguards to protect your personal information.
• All payment transactions are encrypted via Secure Socket Layer (SSL) technology.
• While we strive to protect your data, no transmission over the internet is 100% secure.

6. Your Rights & Choices

• Access & Correction: You may request to view, update, or correct your personal information by contacting us.
• Deletion: You may request deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

8. Changes to This Policy

9. Contact Us

• Email: privacy@theoakbarrelcompany.com
• Address: 4839 East Miller Ave, Berlin, OH 44610